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Author: OrenSS - Replies: 1 - Views: 6798
DATA TRANSLATION
Hello guys... please help me... i purchased some data 2 weeks back and we tried calling it but agents were on long wait for someone to answer. What does this translate to?

50 current calls waiting |||| 50 calls ringing |||| 0 calls waiting for agents |||

5 agents logged in |||| 5 agents waiting

Longest waiting time: 10:39


does this mean it's bad data?